IT Services For Kansas City Businesses:

Are You Sick and Tired Of Dealing With IT Service Providers That Are Impossible To Reach, Won't Follow Through, Can't Fix Things Right, and Nickel and Dime You For Everything That They Do?

If so, give us a call and let us show you what fast, friendly and highly-responsive outsourced IT services should be for your small to medium business: 913-239-0368

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Our Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

Cybersecurity
Services

Our goal is to provide you with the best cybersecurity services possible, while also keeping your unique needs and budget in mind.

Data Backup Solutions

We use a unique system that backs up all of your domain and server information and stores it in a dissimilar server off site so you’ll always be able to access your data quickly.

Server Support

Round-the-clock monitoring and management that keeps your servers optimal.

6 Big Reasons to Choose Business Data Services to Support Your Computer Network

1

We’ve Supported Businesses in Kansas City for Over 20 Years (And Counting!). Most companies in this industry haven’t been in business for more than 5 or 10 years, let alone support companies for that long. Imagine what you were doing with technology 20 years ago and how different it is from today. We have clients who we have supported their network, through all those generations of technology for 20 years. The bottom line is it all comes down to trust. Honesty and integrity have allowed us to build a long list of customers who have trusted us with their data and security. This is our proudest accomplishment.

2

We are Fanatical About Customer Satisfaction. We have a 99% client retention rate because we dedicate ourselves to making your whole team happy. Our goal is to make everyone’s lives easier.

3

We Exclusively Focused on Supporting Businesses. We know how your technology works and we know what it takes to support your network. You can rest easy knowing we’ll get the job done right the first time. Would you rather have someone learn on your dime? And, if needed, our Help Desk can be available 24/7 so you are not slowed down in completing work for your clients.

4

We Respond in 3 Minutes or Less...Guaranteed. When you have a network-wide outage, which is your most critical situation, we will respond in 3 minutes or less. For all other non-critical issues, we have a 1 hour or less guarantee. If your typical provider takes an average of 4-6 hours to respond. If your company has an average of 1 support request a week and it takes your technician 4 hours to respond each time, you’ll end up wasting 208 hours – or 8.6 weeks – WAITING on your technician to simply respond to your request; and that doesn’t account for the time it may take them to resolve the problem. You do the math.

5

100% US-based Help Desk and Security Desk. You may not know this, but it’s becoming very common for IT providers to outsource their help desk to other companies, most of which are overseas. They have little to no control when they do this and they are essentially a middle man brokering the support of your network. At Business Data Services, we believe that is a horrible way to do business. That’s why 100% of the support we provide for all of our clients is provided by W-2 employees that live and work in the USA.

6

We have a 100% Money Back Guarantee on our services. If you are ever dissatisfied with any service for ANY reason, call and let us know. We will work with you to correct or repeat the service at no additional charge, or arrange for another technician to repeat the service at no additional charge. If this still does not resolve the issue to your complete satisfaction, we will refund 100% of the money you’ve paid us.

About Business Data Services

Business Data Services is a trusted technology consulting firm that specializes in helping Kansas City businesses, from start-ups to $10 million in revenue, to create and implement custom-fit technology strategies that increase top-line revenue and protect bottom-line profits.

See what other Kansas City business owners are saying about us…

“BDS was the right solution for us"

Like many other companies, the Covid pandemic had a big impact on our business. We were hit on both the labor and supply sides of our business. It wasn’t until the Winter of 2021 that we recovered to being fully staffed. In terms of supplies, it has gotten so bad that some vendors have stopped accepting back orders or even communicating updates. Because of this, Lauren, our team, and I have to check our vendor's websites every day in order to find stock to order. There have been times when we see 800 stock of the item we need first thing in the morning. And while we were putting our card information in, dozens or hundreds were already sold. For some items even, I know to buy right away even if we don’t have orders because I know we can sell those items quickly. We’ve actually become more reliant on technology compared to pre-Covid.

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Tom Mills & Lauren Mills CSE Emblems Inc.
Basehor, KS

With BDS, we can focus on our core business

As an expanding mid-sized company, most of us are asked to wear several different hats and one of those hats for me was overseeing the IT. While having some experience, IT was not my main role with the company.

BDS Keeps Employees Productive

Our company eventually grew to the size where addressing IT problems was impeding with my primary responsibilities and the complexity of our needs had outgrown my knowledge. We wanted someone local for an onsite presence with reasonable rates. That’s when we chose Business Data Services.

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Mike Wirtz Assistant Controller
VanTrust Real Estate

Understands us and delivers on-time and on-budget

At CBM, we all wear multiple hats. One of my hats happens to be IT. 90% of the time, I love my IT hat. Troubleshooting technical issues is something I look forward to doing! The added benefit is avoiding hiring a full or part-time staff dedicated to IT which saves our company quite a bit of money. On the other hand, there are times I know I’m out of my wheelhouse and need outside help. In the end, outside help is my responsibility so I go through a process to vet each potential technology partner. Our previous technology partner could not handle moving our on-prem server to Microsoft 365’s environment. It was clear we needed a new partner to cover the high level projects and technology I couldn’t handle. That’s when I reached out to BDS. What I liked most about BDS was they took the time to understand our situation, what our goals were, and created a clear plan to achieve our goals. While we did hit some road bumps through the process, BDS was there for us to make things right. I appreciate a partner who owns up to their mistakes and works hard to make things right. Despite those road bumps, BDS was able to deliver the project, on-time and on-budget. I look forward to working with BDS on future projects!

CBM, Inc. Jay Carlson CBM, Inc.
Lee's Summit, MO

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